Please take a moment to read these terms and conditions carefully. Your use of our service means you agree to follow and be bound by these terms (we’ll call them “Terms”).
When you sign up for or use any of our services, you’re saying that you’ve read these Terms, understand them, and agree to follow them. If you don’t want to agree to these Terms, then you shouldn’t use our services.
In these Terms, when we say “you” or “User,” we’re talking about you, the person using our website, looking at its content, or using the services we offer through the website.
Introduction to The FiraJewels enterprise
When you use any of the services, features, or tools offered by the Website, you agree to follow the rules, terms, and agreements that apply to it. These terms and conditions create a legally binding agreement between you and us.
Everything you see on the Website, like products/services and information, is basically an invitation for you to make an offer. When you place an order, that’s considered your offer, which is subject to the terms and conditions we have here. We have the right to either accept or reject your offer. We officially accept your order when we dispatch the product(s) you ordered.
Cancellation by the US
We hold the right to refuse or cancel any order at our discretion, for any reason. Reasons your order might be canceled include but are not limited to: limited stock, mistakes in product or price details, or issues flagged by our credit and fraud prevention team. Sometimes, we might need more details or verifications before we can process an order. If we need to cancel your order in part or in full, or if we need more information to proceed with your order, we’ll get in touch with you. If your order is canceled after you’ve paid, we will refund the amount to the original payment account.
Cancellation by YOU
If you send us a cancellation notice before your order has been shipped, we’ll cancel the order and, if you’ve already paid, refund the full amount as store credit. However, orders cannot be canceled if 24 to 48 hours have passed since placement. If you wish to cancel after this time frame, refunds will be processed as follows:
- For cancellations made after 24 hours but before the order has shipped, we will refund between 80% to 90% of the original payment.
- For personalized items, watches, or Grillz, if canceled, we will refund between 30% to 60% of the payment.
Please be aware of these specific refund percentages when considering a cancellation.
Final and Binding Decision
Any decision we make regarding the cancellation of an order is final and binding. By using our services, you agree not to contest our decisions regarding cancellations and accept them without dispute.
Modification of Terms & Conditions of Service
We reserve the right to change the Terms of Use without informing you beforehand. You can always find the latest version of the Terms of Use on our website. It’s important to check the Terms of Use regularly. If you find the modified Terms unacceptable, you can stop using the service. However, if you continue using the service, you’re agreeing to accept and follow the modified Terms of Use.
